We are seeking a Experience Consultant to oversee the design of our client’s event spaces in the San Francisco Bay Area and across the United States. The event spaces range from fixed seated auditoria for formal presentations to fully adaptable facilities for product launches, gala dinners, and networking. We already have Experience Consultants working throughout the UK and North America, and you will join part of this team. You will interface with our current Design Managers, as well as key members of the client team. 

You will be a key part of the Charcoalblue Experience team and will benefit from the support and training offered to and by our in-house consultant and business support teams. 

The ideal individual for this role is a multi-faceted and innovative problem solver with broad knowledge of event spaces and/or guest experiences and the ability to deliver and launch projects on time, on budget, and on strategy. Additionally, you must be a clear communicator, action-oriented, self-motivated, and comfortable with ambiguity.

Key Responsibilities

• Oversee the client requirements and design of event and experience spaces for a major global organization.
• Act as a key point of contact for events operations teams, AV project managers, and architectural design teams to ensure accurate communication between all parties.
• Be actively involved in design team meetings, providing subject matter expert advice to guide the project.
• Be a trusted, friendly, and robust collaborator for all client and external partners while balancing diverse team priorities.
• Ensure the architectural design of Event Venues and Support Spaces are optimized for the overall guest and user experience.
• Represent and be an ambassador for Charcoalblue, interfacing daily with this important client.
• Elevate our ability to collaborate and communicate with developers, placemaking experts, and urban design professionals, and brainstorm new and innovative ways to think about a portfolio of event spaces.

Typical Duties

• Review design team information, ensuring suitability of all systems for events production spaces.
• Attend regular meetings to review project progress.
• Develop client requirements documentation for new event spaces and produce briefs for the architectural design team.
• Assist the external project manager and client with the set-up and sharing of all documents, reporting and data management tools, written meeting minutes, and all design templates.
• Provide best practice documentation and design comparatives for different event spaces.
• Be knowledgeable of the design, schedule and budget of each project and be able to communicate potential 'pain points' to the client and the client's project manager.
• Support the project manager and client's events team on development and design projects.
• Ensure all client team members are engaged in each appropriate project phase.
• Maintain and distribute necessary documentation to keep project phasing on track.

This list is not intended to be exhaustive and may be subject to alteration over time as we develop the service. 

To apply email:

recruitment@charcoalblue.com